Is this Alua Tenerife pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alua Tenerife?

Check-in time for Alua Tenerife starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alua Tenerife have a swimming pool?

Yes, this Alua Tenerife has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alua Tenerife?

Best-rates for the Alua Tenerife starts from $128 per night with includes Parking, Pool, View, Transportation/Shuttle, Child Friendly, Wheelchair Accessible, Ocean View, Balcony/Terrace, Oceanfront, Business Services, Sports/Activities, Restaurant, Guest Services, Bar, Entertainment, Air Conditioner, Pet Friendly, Private Pool, Accessibility, Security/Safety, Wellness Facilities, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Alua Tenerife a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alua Tenerife wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alua Tenerife is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alua Tenerife?

Based on the information reported by the owner or manager, the Alua Tenerife indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alua Tenerife?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Alua Tenerife | Hotel in Puerto de la Cruz

| 8.3 (3526 Reviews) | Pet Friendly 7 Bathrooms 20 Guests

Hotel in Puerto de la Cruz

Alua Tenerife is 984 feet from Playa Jardín and 10 minutes’ walk from Puerto de la Cruz. It has 2 outdoor pools a children and an adult one, a buffet restaurant and a free pitch and putt golf course. Guests have access to an indoor pool, sauna and hot tub for an extra charge. Facilities also include gym, tennis and squash courts. Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays, this is a payed service. The establishment offers My Favorite Club®, with exclusive services such as: - personalized check-in and check-out, access to My Favorite Club Lounge with snacks and drinks, - access to exclusive areas - and welcome bottle of sparkling wine and a letter from the General Manager at check-in. Each room comes with a fridge, balcony or terrace and satellite TV. A safe, cot or extra bed are available on request. Air conditioning is available during certain hours of the day throughout the summer months. Free WiFi is available in rooms. There is a small on-site shopping center including a supermarket. There is a children’s play area and a games room. There is a bus station 15 minutes’ walk away in Puerto de la Cruz offering services to other parts of the island.

Alua Tenerife is located in Puerto de la Cruz.

This 56 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Wellness Facilities, Bar, and several others. This is a 4 star rated property and has over 3526 reviews with the average score of 8.3 . Coming to Puerto de la Cruz and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 56 Bedrooms Hotel if you want to learn more about this place in Puerto de la Cruz. These details are authentic, as they are provided by our partner, booking.com.

This Alua Tenerife in Puerto de la Cruz is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alua Tenerife”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Internet

Facility Overview

Breakfast

Snack bar

Wine/Champagne

Special diet meals (on request)

Restaurant

Fruit

Parking

Parking garage

Parking on site

Accessible parking

Parking

Private Parking

Activities

Live music/Performance

Ping-pong

Entertainment staff

Indoor pool (year-round)

Indoor pool

Fitness

Pool table

Evening entertainment

Tennis court

Massage

Diving

Fitness center

General

Pet friendly

Air conditioning

Facilities for disabled guests

Non-smoking rooms

Family rooms

Wifi in all areas

Smoke-free property

Safe

Guest Services

Fax/Photocopying

Daily housekeeping

Concierge

Shuttle service (additional charge)

Meeting/Banquet facilities

Tour desk

Shuttle service

24-hour front desk

Car rental

Pet basket

Strollers

ATM on site

Pet bowls

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor furniture

Outdoor pool (year-round)

Terrace

Sun deck

Outdoor pool

Garden

Security/Safety

Fire extinguishers

CCTV in common areas

CCTV outside property

Security alarm

Smoke alarms

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

First aid kits available

Staff follow all safety protocols as directed by local authorities

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Mobile app for room service

Spa

Swimming pool

Heated pool

Beach umbrellas

Kids' pool

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are allowed upon request and charges may apply.

Please note that the indoor swimming pool is closed on saturdays afternoon and sundays, only dogs are allowed with some conditions: maximum 10kg, price 20€/night, and it is necessary to contact with hotel before to check availability, vertigo and enyesque are not included in the all-inclusive offer.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.35

Location:

8.58

Staff:

8.74

Facilities:

8.4

Comfort:

8.86

Cleanliness:

8.97

Martina

Feb 12, 2026 08:00:00 AM

Review Score: 8

Ireland

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Double Ocean View Room Type: Double Room Size: 32 m² 2 Twin bed(s) Bed	Bathroom Toilet paper, Hairdryer, Towels, Shower, Toilet, Private bathroom Media & Technology Satellite channels, TV, Flat-screen TV, Telephone General Air conditioning, Trash cans, Key card access Outdoors Balcony Kitchen Electric kettle, Refrigerator Living Area Desk View View, Sea view, Quiet street view Bedroom Wardrobe or closet, Linens, Childrens' cribs Room amenities Socket near the bed, Non-feather pillow Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Double Room Room Type: Double Room Size: 32 m² 2 Twin bed(s) Bed	Bathroom Toilet paper, Hairdryer, Towels, Shower, Toilet, Private bathroom Media & Technology Satellite channels, TV, Flat-screen TV, Telephone General Air conditioning, Trash cans, Key card access Outdoors Balcony Kitchen Electric kettle, Refrigerator Living Area Desk View View, Quiet street view Bedroom Wardrobe or closet, Linens, Childrens' cribs Room amenities Socket near the bed, Non-feather pillow Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Double Pool View Room Type: Double Room Size: 32 m² 2 Twin bed(s) Bed	Bathroom Toilet paper, Hairdryer, Towels, Shower, Toilet, Private bathroom Media & Technology Satellite channels, TV, Flat-screen TV, Telephone General Air conditioning, Trash cans, Key card access Outdoors Balcony Kitchen Electric kettle, Refrigerator Living Area Desk View Pool view, View Bedroom Wardrobe or closet, Linens, Childrens' cribs Room amenities Socket near the bed, Non-feather pillow Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
My Favorite Club Double Ocean View Room Type: Double Room Size: 32 m² 2 Twin bed(s) Bed	Bathroom Free toiletries, Toilet paper, Hairdryer, Bathrobe, Slippers, Towels, Shower, Toilet, Private bathroom Media & Technology Satellite channels, TV, Flat-screen TV, Telephone General Air conditioning, Trash cans, Key card access Outdoors Balcony Kitchen Coffee machine, Electric kettle, Refrigerator Living Area Desk View View, Sea view Bedroom Wardrobe or closet, Linens, Childrens' cribs Food & Drink Bottle of water Room amenities Socket near the bed, Non-feather pillow Accessibility Accessible by elevator Exclusive services Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Concierge services Physical distancing Single-room AC for guest accommodation
Suite Room Type: Family Room Size: 40 m² 2 Twin bed(s) Bed 1 Sofa bed Bed	Bathroom Bathtub or shower, Toilet paper, Hairdryer, Towels, Shower, Toilet, Private bathroom Media & Technology Satellite channels, TV, Flat-screen TV, Telephone General Air conditioning, Trash cans, Key card access Outdoors Balcony Kitchen Electric kettle, Refrigerator Living Area Desk View View, Garden view, Quiet street view Bedroom Wardrobe or closet, Linens, Childrens' cribs Room amenities Sofa bed, Socket near the bed, Non-feather pillow Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
My Favorite Club Suite Room Type: Family Room Size: 40 m² 2 Twin bed(s) Bed 1 Sofa bed Bed	Bathroom Free toiletries, Toilet paper, Hairdryer, Bathrobe, Slippers, Towels, Shower, Toilet, Private bathroom Media & Technology Satellite channels, TV, Flat-screen TV, Telephone General Air conditioning, Trash cans, Key card access Outdoors Balcony Kitchen Coffee machine, Electric kettle, Refrigerator Living Area Desk View View, Garden view Bedroom Wardrobe or closet, Linens, Childrens' cribs Room amenities Sofa bed, Socket near the bed, Non-feather pillow Food & Drink Bottle of water Accessibility Accessible by elevator Exclusive services Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Concierge services Physical distancing Single-room AC for guest accommodation
My Favorite Club 1 Apartment 1 Bedroom Room Type: Apartment Room Size: 40 m² 1 Sofa bed Bed 2 Twin bed(s) Bed	Bathroom Free toiletries, Bathtub or shower, Toilet paper, Bathrobe, Hairdryer, Slippers, Bathtub, Towels, Toilet, Private bathroom Media & Technology Satellite channels, TV, Flat-screen TV, Telephone General Air conditioning, Trash cans, Key card access Kitchen Microwave, Electric kettle, Kitchenette, Coffee machine, Refrigerator Outdoors Balcony Living Area Desk View View, Garden view Bedroom Wardrobe or closet, Linens, Childrens' cribs Room amenities Sofa bed, Socket near the bed, Non-feather pillow Food & Drink Bottle of water Accessibility Accessible by elevator Exclusive services Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Concierge services Physical distancing Single-room AC for guest accommodation

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USD128

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Alua Tenerife | Hotel in Puerto de la Cruz

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Hotel in Puerto de la Cruz

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Bathroom

Media & Technology

General

Outdoors

Kitchen

Living Area

View

Bedroom

Room amenities

Accessibility

Physical distancing

Bathroom

Media & Technology

General

Outdoors

Kitchen

Living Area

View

Bedroom

Room amenities

Accessibility

Physical distancing

Bathroom

Media & Technology

General

Outdoors

Kitchen

Living Area

View

Bedroom

Room amenities

Accessibility

Physical distancing

Bathroom

Media & Technology

General

Outdoors

Kitchen

Living Area

View

Bedroom

Food & Drink

Room amenities

Accessibility

Exclusive services

Physical distancing

Bathroom

Media & Technology

General

Outdoors

Kitchen

Living Area

View

Bedroom

Room amenities

Accessibility

Physical distancing

Bathroom

Media & Technology

General

Outdoors

Kitchen

Living Area

View

Bedroom

Room amenities

Food & Drink

Accessibility

Exclusive services

Physical distancing