Hotel Zurbarán Palma | Hotel in Palma de Mallorca

| 8.2 (423 Reviews) |  1 Bathroom
El Terreno Hotel | Hotel Zurbarán Palma

Hotel in El Terreno, Palma de Mallorca

Hotel with a restaurant, near Porto Pi Centro Comercial
Along with a restaurant, this smoke-free hotel has a bar/lounge and a beach bar. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and concierge services.
Hotel Zurbarán Palma offers 40 accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 1 year old and younger stay free when using existing bedding. rollaway/extra beds are available for eur 20.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately eur 11.00 per person uncovered self parking fee: eur 11 per day rollaway bed fee: eur 20.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number h/129 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Gabriela
Oct 6, 2025 03:55:22 AM
Review Score:   4
Summary: The hotel is relatively modern, clean, and conveniently located near Palma’s waterfront. Having on-site parking was a real bonus since parking in the city is difficult. Breakfast was slightly disappointing: the eggs were cold and greasy, and the fruit and vegetable selection very limited—though the pastries were fresh and very nice. The real problem was safety. Our main door did not close properly, and several times people walked into our room—including once at 5am, which was absolutely terrifying and unacceptable. The key system was faulty: our card could open another guest’s door, and others could enter ours even with the lock on. On top of that, the balcony and bathroom window locks were broken, and the room safe had no battery. When we reported the 5am incident, the staff were dismissive, saying there was “no evidence” and making us feel blamed rather than supported. As three young women, we felt unsafe and deeply let down. This hotel has potential with its location and facilities, but the safety failures and lack of empathy from staff made our stay very shaken and disappointing.
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