Is this Hotel Ciudad de Móstoles pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Ciudad de Móstoles have a swimming pool?

No, this Hotel Ciudad de Móstoles does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Hotel Ciudad de Móstoles a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Ciudad de Móstoles wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Ciudad de Móstoles is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Ciudad de Móstoles?

Based on the information reported by the owner or manager, the Hotel Ciudad de Móstoles indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Ciudad de Móstoles?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Ciudad de Móstoles | Hotel in Mostoles

Name: Hotel Ciudad de Móstoles
Address: Mostoles, Madrid, Spain, ES
Price range: Prices for upcoming dates start at $128 per night
Rating: 8.6

| 8.6 (499 Reviews) | 1 Bathroom

Mostoles Hotel | Hotel Ciudad de Móstoles

Hotel in Mostoles

Hotel in Mostoles with a 24-hour fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, 24-hour room service, and conference space.
Hotel Ciudad de Móstoles offers 91 accommodations with minibars and safes. Each accommodation is individually decorated. Memory foam beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, designer toiletries, bidets, and complimentary toiletries.

This Mostoles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air Conditioner

Parking

View

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Designer toiletries

Private bathroom

Hair dryer

Towels

Bidet

Shower

Rainfall showerhead

Bedroom

Blackout drapes/curtains

Down comforter

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Memory foam mattress

LED light bulbs

Iron/ironing board (on request)

Energy-saving switches

Laptop-friendly workspace

Desk

Water-efficient toilets only

Water-efficient showers only

Individually decorated

Safe

Phone

Breakfast

24-hour room service

1 bar

1 restaurant

Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 14 for adults and EUR 13 for children

Free bottled water

Minibar

Parking

Free uncovered self parking on site

Wheelchair-accessible parking and van parking available

Onsite parking includes off-street options

Electric car charging station on site

Accessibility

Hardwood flooring in room

Elevator

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair-accessible business center

Wheelchair-accessible van parking

Wheelchair-accessible fitness center

Wheelchair-accessible public washroom

Wheelchair-accessible parking

Wheelchair-accessible lounge

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

Stair-free path to entrance

Wheelchair-accessible path to elevator

Activities

Golfing

24-hour fitness center

Entertainment

Satellite channels

40-inch flat-screen TV

General

Conference space (4024 square feet)

Meeting rooms

Free newspapers in lobby

Elevator

Reception hall

Vending machine

Front-desk safe

Banquet hall

Spanish

English

German

French

Double-glazed windows

At least 80% lighting from LEDs

TV in lobby

At least 80% of food locally-sourced

Smoke-free property

Guest Services

Snack bar/deli

Laundry facilities

Travel crib

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Multilingual staff

Laundry facilities

Dry cleaning service

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Dock

Policies

Check-in

Check-in time starts at 2:00 pm late check-in subject to availability

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately eur 14 for adults and eur 13 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property uses solar energy

Reviews

Ann-Marie

Oct 29, 2025 09:13:29 PM

Review Score: 8

Summary: Limited selection in the bar area

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 Double Bed Room Size: 269 square feet m² 1 Double Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Square meters - 25, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Triple Room Room Size: 323 square feet m² 2 Double Bed and Twin Bed 3 Twin Beds	General Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Bed count maximum 3, Square feet - 323, Bed count minimum 2
Executive Room, 1 King Bed Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Standard Twin Room Room Size: 269 square feet m² 2 Twin Beds	General Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Square meters - 25, Bed count minimum 2, Bed count maximum 2